🏥 Healthcare 🔬 Switch to Pharma
All Services Performance Marketing SEO & AEO / LLM YouTube Marketing LLM Optimization Brand & Growth Consulting AI Solutions Industries We Serve
Enterprise Hub · All Solutions + Services Growth Transformation AI Transformation Revenue Operations Fractional CGO Growth Operating System Executive Growth Advisory
Clinic Launch Programme (Hub) NABH Consulting India Healthcare Brand Launch Clinic SOP Creation Logo Design (Healthcare) Brand Book Creation Clinic Launch Marketing D2C Brand Launch Clinic Interior Design
Workforce Hub For Employers — post a requirement For Professionals — register Public Openings Training Academy AI Training Flagship
Hawk · CRM Intelligence (NEW) YODA · YouTube Intelligence Beacon · Attribution Agency OS · Dashboards Phoenix · Clinic Revenue HealthPro 360 · PMS/HMS AI Patient Lifecycle Bots AI Lead Management System Smart Appointment System Healthcare CRM Patient Feedback System AI, Analytics & Automation Digital Transformation Free Tools Free Digital Health Audit →
All Events Workshop 1 · Jun 13 · AI in Clinical Practice Workshop 2 · Jun 27–28 · AI in Growth & Governance Hospital Ops Workshop · Jul 12 Pre-Summit Seminar · Aug 16 Grand Summit 2.0 · Oct 10–11 Bihar AI Summit · Recap AI Innovation Awards · Aug 22 Grand Summit 2.0 · Oct 2026 Aarambh 2026 Recap
Case Studies Insights & Blog Research Reports Free Tools AI in Healthcare Digest
Our Story Team Abhash Kumar Deep Das Rohit Gupta Speakers & Panelists Careers
Book a Growth Diagnostic
Free Digital Health Audit · 48-hour turnaround

See everything ICG would fix
before deciding anything.

ICG connects to your Google Ads, Meta Ads, and GSC accounts (read-only) and surfaces the top 3 problems affecting your CPQL — in 48 hours. No commitment. No agency pitch. Just the audit.

AI-powered healthcare-only marketing agency · +91 81302 26224

What the audit covers

Six checks. One session.
Written summary on the call.

Check 01

Event Match Quality (EMQ)

Your current EMQ score across Meta CAPI events. Industry benchmark is 6.0+. Most accounts sit at 2.5. We tell you where yours is and what is missing.

Check 02

Intent tier classification

We classify your spend across 8 intent tiers (Branded, Treatment Intent, Cost/Booking, Location, Symptom, Research, Irrelevant). Reveals where the budget is going vs where it should.

Check 03

Cross-firing scan

Ad groups bidding against each other. Most accounts we inherit have 15-30% of spend affected by cross-firing. We identify the overlap.

Check 04

Quality Score health

Three-component breakdown: Expected CTR, Ad Relevance, Landing Page Experience. We surface high-spend keywords with QS ≤ 5.

Check 05

IVR / call leak check

If you share IVR access: missed-call rate, by integration (GMB, Facebook, Google Ads). The typical leak is 30-50%.

Check 06

Funnel drop-off

Leads → Qualified → Interested → Visited → Converted. Where the leak is between stages tells you whether the problem is ad creative, calling script, or follow-up.

What you need to bring

Read-only access
to two accounts. That is it.

  • Google Ads read-only access (we will send the manager email)
  • Meta Ads Manager read-only access (or screen-share if NDA is needed)
  • Optional: IVR access (Exotel, Knowlarity, MyOperator, Servetel, CallRail)
  • Optional: CRM or LMS access (LeadSquared, Salesforce, Zoho, custom)

No PII is downloaded. All access is revoked after the audit. We sign NDAs on request.

Eligibility

Built for healthcare brands
with active ad spend.

Active monthly spend ₹1L+

Google Ads, Meta Ads, or both. The audit is most useful when there is meaningful data to read.

Healthcare-only

IVF, dermatology, dental, hospitals, eye, mental health, plastic surgery, diagnostic labs.

Decision-maker present

Founder, head of marketing, or marketing lead with budget authority. We do not run audits for performance teams without decision context.

What you walk away with

Written findings.
Yours to keep.

Regardless of whether we work together after the call, you leave with a written one-page summary of findings. This is the diagnostic guarantee.

1.

Live CPQL benchmark

Where your current numbers sit vs ICG's averages for your specialty and city.

2.

EMQ score (Meta) or N-Gram analysis (Google)

Concrete attribution diagnostic — the configuration problems silently inflating your CPL.

3.

Top-of-funnel channel waste

The channel consuming budget without producing qualified leads — and what should replace it.

4.

AEO & AI Overviews visibility

Whether your clinic appears when patients ask ChatGPT for "[specialty] clinic in [your city]".

What past diagnostic participants say

150+ diagnostics in 2025.
This is the pattern.

"I came in expecting a sales pitch. I left with a written analysis of exactly why our IVF campaign CPL had risen 40% over the previous year. The root cause was something our previous agency had never flagged in 18 months."

Director, multi-location IVF chain · Delhi NCR

"Rohit identified our cross-firing problem in the first 12 minutes. We had spent ₹18L on campaigns that were bidding against each other. The diagnostic paid for itself before it was over."

Clinic Owner, Hair Transplant Centre · Delhi
Response time guarantee

ICG responds to every diagnostic request within 4 business hours.

Or skip the wait → WhatsApp now
Selected ICG clients

Healthcare brands ICG
has worked with.

A representative slice of the 300+ healthcare brands ICG has delivered for across India. Full client list available under NDA during a Brand and Growth Diagnostic.

Read full client case studies →

CPQL benchmarks · ICG vs market

38–58% lower CPQL
in 90 days. Across every specialty.

Most free healthcare marketing audit pitches sell on CPL. ICG sells on CPQL — Cost Per Qualified Lead — the cost of a lead that actually shows up for a consultation. The difference is often 3–4×. Here is what our 150+ healthcare clients actually pay.

Specialty Market avg CPQL ICG avg CPQL ICG reduction
IVF & Fertility₹2,400₹1,180−51%
Aesthetic Dermatology₹1,950₹1,020−48%
Plastic Surgery₹3,600₹2,050−43%
Hair Transplant₹4,300₹2,280−47%
Ophthalmology (LASIK / cataract)₹1,700₹720−58%
Mental Health (psychiatry / therapy)₹2,200₹1,310−40%
Dental (chains)₹980₹540−45%

90-day averages from ICG's live portfolio across Delhi NCR, Mumbai, Bangalore, Hyderabad, Pune, Chennai, and tier-2 cities. Adjust for city: metro CPQLs run 20–35% higher than tier-2 across all specialties.

HealthApex OS · The proprietary stack

Eight platforms. One intelligence layer.

Nexus CRM healthcare lead management · Beacon attribution · Hawk CRM intelligence · Phoenix clinic revenue · HealthPro 360 PMS · YODA YouTube intelligence · Agency OS live reporting · AIO Intel AEO+LLM citation tracking. Built in-house since 2018 — included in every free healthcare marketing audit engagement.

Explore HealthApex OS See all eight platforms in detail
Two products worth knowing

Hawk and YODA.
Standalone offers built for specific gaps.

⏵ Hawk · CRM Intelligence

Is your CRM hiding what it should be showing?

Hawk shows where your leads are leaking: which went cold, which were downgraded by automation, which are recoverable. Free Lead-Leak Audit in 48 hours.

Explore Hawk + free audit →
▶ YODA · YouTube Intelligence

Is your YouTube channel generating patients, or just views?

YODA connects YouTube content to consultation bookings. Patient testimonial videos generate 6.9× more consultations per view than condition explainers.

Explore YODA →
The diagnostic framework

Most free healthcare marketing audits treat symptoms.
ICG diagnoses root causes.

High CPL. Junk leads. Low ROAS. These are symptoms, not problems. ICG's diagnostic framework — built across 150+ healthcare engagements — maps every symptom to its actual root cause and the specific treatment that fixes it.

Symptom Diagnosis ICG Treatment
High CPL across all campaignsPoor channel selectionSLC Matrix
Leads come in, but most are junkInefficient digital operationsDCG Matrix
Leads convert to appointments slowlySales process / telecaller gapsACE Matrix + MIS Tool
CPL keeps rising every monthCross-firing between ad groupsN-Gram + Cross-Firing Analysis
Meta Smart Bidding not optimisingEMQ at 2.5, no first-party signalBeacon CAPI middleware
Traffic is up but enquiries flatWrong T-1 page; no CRODevice ID Tool + OHMRC Model
Invisible to ChatGPT / AI OverviewsNo AEO infrastructureAIO Intel Tool + cluster architecture
Patient database underutilisedNo retention motion on existing patientsPhoenix revenue intelligence
Can't see which leads are leaking from your CRMNo CRM intelligence layer; backward movement invisibleHawk · CRM intelligence + Lead-Leak Audit
YouTube channel has subscribers but no patientsOptimising for views instead of consultation attributionYODA · YouTube intelligence + consultation attribution

Every framework in this table is proprietary to ICG. Calibrated across 150+ live healthcare accounts since 2018. Full ICG methodology → · Glossary →

Complete guides

Read the complete guide
for your category.

Six pillar guides — each 8,000–15,000 words of original ICG methodology, CPQL benchmarks, and live client data. The depth no other Indian healthcare marketing agency publishes.

Healthcare Marketing India — Complete Guide → Doctor Marketing India — Complete Guide → Hospital Marketing India — Complete Guide → IVF Marketing India — Complete Guide → Healthcare Performance Marketing — Complete Guide → Healthcare SEO + AEO India — Complete Guide →

More insights at ichelonconsulting.com/insights · 250+ articles · all healthcare-only

The team behind your account

Every diagnostic is led by a founder.
You'll know their names before the engagement begins.

ICG was built by three IIT BHU engineers who entered healthcare marketing with a specific intent: to build the tools that didn't exist and run the campaigns that most agencies couldn't. When you book a diagnostic, Rohit or Abhash leads it personally. Not an account manager. Not a senior executive. The people who built what you're evaluating.

The ICG team — 60+ healthcare marketing specialists at Gurgaon HQ

60+ specialists.
One growth engine.

Performance marketers, analysts, AI engineers, content strategists, and operations specialists — all healthcare-only. Headquartered in Gurgaon since 2018.

Rohit Gupta — Co-Founder, ICG

Rohit Gupta

Co-Founder & Director · Business & Growth

IIT BHU · IIM Rohtak

Rohit's first question in every diagnostic: "When you ask your agency why patients aren't booking — what do they say?" He says the answer tells him more than any dashboard.

Full profile →
Abhash Kumar — Co-Founder, ICG

Abhash Kumar

Co-Founder & Director · Strategy & Analytics

IIT BHU · IIM Bangalore

Abhash built Beacon because most agencies couldn't answer one question: "Which of my campaigns generated that consultation?" He decided the problem was solvable in code. It was.

Full profile →
Deep Das — Co-Founder, ICG

Deep Das

Co-Founder & Director · Technology & AI

IIT BHU

Deep built the 4-Bot patient lifecycle system after watching a client lose 60+ qualified leads in one week to a 6-hour WhatsApp response window. He decided the problem was solvable in code. It was.

Full profile →

30 minutes.
Written summary. No commitment.

Book your free audit. ICG's audit team will review your account before the call and walk you through findings live. You decide what to do next.

Or call +91 81302 26224 · contact@ichelonconsulting.com

Chat with a Co-Founder