ICG • 15-QUESTION DIAGNOSTIC
Practice Marketing Maturity Scorecard
Grade your clinic or hospital across brand, digital, ops, measurement, and growth. Get a /100 score, tier verdict, and the top-3 fixes that unlock the biggest lift in the next 90 days.
What you get
- A /100 score plus a tier verdict (Excellent, Good, Emerging, Needs work).
- The top 3 fixes to close your biggest gaps, ranked by impact.
- An option to get the full report on WhatsApp and a 30-min diagnostic with the ICG team.
Takes about 3 minutes. 15 questions. Built for founders, marketing heads, and practice owners — not patients.
The nine-stage patient journey
We cover every stage, from first search to repeat visit
- 0Foundations
- 1Demand gen
- 2Capture
- 3Lead quality
- 4Lead mgmt
- 5Scheduling
- 6Show-up
- 7Conversion
- 8Retention
We work across all nine stages, from foundations to past patients, and fix the stage that leaks first. Our own software runs the work, and every stage is reported against a monthly target on Ichelon Agency OS.
See all nine stages and the tool behind each one →
