Healthcare experience is a plus, not a hard requirement. Curiosity and craft are.
Business & Strategy
Business Consultant · Analyst
Full-time · Gurgaon (in-office) · 0–3 years · ₹3.6L–₹8L CTC
Join ICG's Business & Strategy team as an analyst. Work directly with the Co-Founders on hospital growth diagnostics, IVF chain scaling engagements, and pharma commercial strategy. You'll model CPQL economics, build growth roadmaps, and present findings to Leadership-level client teams. This role is designed for the healthcare-trained candidate who wants to build a business consulting career without leaving the healthcare context.
Who fits
- BDS or MBBS graduate (mandatory)
- MBA (Healthcare / Marketing / Strategy) — preferred, not mandatory
- Comfortable with Excel modelling and structured analysis
- Strong written and spoken English
- 0–3 years of prior work experience
What you will own
- Hospital & clinic growth diagnostic reports
- CPQL benchmarking across ICG's 150+ client portfolio
- Client-facing strategy presentations (Co-Founder-supervised)
- Sector research briefs on IVF, dental, aesthetic, oncology, cardiac chains
- Business modelling for new client onboarding
NABH / Quality
NABH Consultant
Full-time or Retainer · Delhi NCR / Mumbai / Bangalore · 3+ years NABH experience
Lead ICG's NABH consulting engagements — full accreditation cycle from gap assessment through mock audit to assessor visit. Work with 30+ hospital and SHCO clients across India seeking initial NABH or renewal. You bring the NABH assessment expertise; ICG provides the client base, documentation platform, and marketing infrastructure.
Requirements
- Prior NABH consulting or hospital quality role — 3+ years
- Familiar with NABH 6th edition standards + SHCO standards
- Experience taking hospitals through the full assessment cycle
- Based in or willing to travel across Delhi NCR / Mumbai / Bangalore
TPA / Insurance
TPA Consultant
Full-time or Retainer · Delhi NCR / Mumbai / Bangalore · 3+ years TPA experience
Own ICG's TPA and insurance empanelment consulting engagements. Advise hospitals on optimal TPA panel construction, empanelment strategy for new facilities, MOU negotiation with insurers, and claim recovery process design. Support ICG's hospital clients through their TPA empanelment cycles.
Requirements
- 3+ years in hospital TPA / insurance empanelment
- Relationships with Star Health, ICICI Lombard, HDFC ERGO, Bajaj Allianz, and Medi Assist / Vidal Health / MD India / Paramount TPAs
- Familiar with cashless claim workflow and denial appeal processes
- Based in or willing to travel across Delhi NCR / Mumbai / Bangalore
Clinic Design / Interior
Interior Design Consultant · Clinics & Healthcare Facilities
Full-time or Retainer · Delhi NCR / Mumbai / Bangalore · 3+ years healthcare interior experience
Lead interior design for ICG's clinic launch programme — IVF centres, dental chains, aesthetic dermatology, physiotherapy centres, and specialty clinics. Work with hospital groups and standalone specialty practices on facility design that meets NABH clinical requirements while creating patient-first environments.
Requirements
- 3+ years of healthcare or hospitality interior design experience
- Portfolio showing 3+ delivered healthcare facility projects
- Familiar with NABH facility guidelines, HVAC clinical requirements, biomedical zoning
- Vendor and contractor network in the base city
- Based in or willing to travel across Delhi NCR / Mumbai / Bangalore
Performance Marketing
Senior Manager, Performance Marketing
Full-time · Gurgaon (in-office) · 5+ years experience
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Own end-to-end performance marketing for a portfolio of healthcare clients. Google Ads, Meta Ads, YouTube, Programmatic. Campaign strategy, creative direction, attribution, and team leadership.
What you will own
- 8 to 12 healthcare client accounts
- Monthly ad budgets of ₹50L+ each
- SLC, DCG, CBO, OHMRC framework execution
- Mentoring 4 to 6 junior performance marketers
What you bring
- 5+ years in performance marketing
- Hands-on with Google Ads + Meta Ads
- Attribution, CAPI, server-side tracking literacy
- Healthcare/D2C exposure preferred
Brand & Social
Social Media Manager
Full-time · Gurgaon (in-office) · 3+ years experience
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Run organic social for healthcare brands across Instagram, YouTube, LinkedIn, and WhatsApp. Calendar, scripting, shoot direction, doctor coaching, community management, analytics.
What you will own
- 6 to 8 healthcare brand handles
- Reel scripting + thumbnail testing
- On-set coordination with doctor talent
- Monthly engagement and growth reports
What you bring
- 3+ years running brand social channels
- Strong scripting and hook-writing instincts
- Calm with doctor talent on shoot days
- YouTube SEO + Instagram analytics literacy
AI Engineering
AI Generalist
Full-time · Gurgaon (in-office) · 2+ years building with LLMs
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Build the AI tooling stack ICG ships into clinics. RAG systems, chatbots, automation pipelines, dashboards, lifecycle automation. You will work across Gemini, OpenAI, Apps Script, and our internal Laravel + Python stack.
What you will own
- Patient lifecycle AI for clinic clients
- RAG and retrieval pipelines on real content
- Internal tooling for performance + analytics teams
- Prompt engineering, evaluation, and tuning
What you bring
- 2+ years shipping LLM-powered systems
- Comfortable with Python, JavaScript, and SQL
- Have built at least one production RAG pipeline
- Bonus: WhatsApp API, Apps Script, Laravel
