How we work with US healthcare practices
Ichelon Consulting US is a Dallas, Texas LLC and the US practice of Ichelon Consulting Group. Your account is run by a 10-person US client team on Central Time (CST). We sign a BAA with every client, our teams hold HIPAA compliance training certificates, and contracts are in US dollars. We serve 25+ US healthcare practices.
- Dallas, Texas LLC
- 10-person US client team · Central Time (CST)
- 25+ US healthcare clients
- BAA signed with every client
- HIPAA compliance training across client and delivery teams
- Contracts and invoices in USD
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“They were able to get all my ideas and work with me over a period of three to four months and create this amazing website. It's super customized, very modern, and it incorporates all the elements that I had wanted — the patient portal, nice pictures, a very interactive website, patient reviews. I would highly recommend their company to anyone who wants to make an excellent website.”
Who you work with
A 10-person US client team in Dallas runs your account on Central Time (CST). They own your strategy, approvals, reporting and every call. Santosh Reddy, Director, leads the US practice, with Ravi Kumarraju, Partner & Director. Your first call is with a member of our Sr. Leadership team.
Compliance you can check
- BAA with every client, signed before any work starts.
- HIPAA compliance training certificates across client-facing and delivery teams, renewed every year.
- Advertising reviewed against FTC endorsement rules and state medical-board rules.
How production works
Ichelon Consulting Group is one company with 100+ team members, healthcare-only since 2018. SEO, content, design and paid-media builds are produced by our specialist team in Gurugram, India, then reviewed and approved by the US client team before anything goes live.
Contracts and fees
Contracts and invoices are issued in US dollars by the US LLC. Retainers start from $499/mo, custom-scoped to your practice. Every engagement is Goals-Driven, with Performance-Linked Payout Models available. How engagements and fees work →
How engagements and fees work
Every US engagement is priced for your practice, tied to goals you agree with us in writing, and contracted in US dollars.
Retainers from $499/mo
Retainers start from $499/mo and are custom-scoped to your practice, your locations and the services you need. Every practice is welcome.
Goals-Driven engagements
We set a written monthly goal with you. Progress is tracked live in Ichelon Agency OS, visible to you in real time, and you get a report every Monday.
Performance-Linked Payout Models
Available on request. Part of our fee is tied to the goals agreed with you, and the terms are written into your contract before work starts.
USD contracts and a BAA first
Contracts and invoices are issued in US dollars by Ichelon Consulting US, our Dallas LLC. A Business Associate Agreement is signed before any work that touches protected health information (PHI).
How an engagement starts
- Diagnostic call with the US team: your goals, locations, and what is working today.
- BAA and contract, signed in USD with the US LLC.
- Access and audit: Google Business Profile, website, ads and analytics, benchmarked against our US research data.
- Written plan and goals, agreed with you and tracked monthly.
- Launch, with a US client lead as your single point of contact.
Questions US practices ask us
Is Ichelon Consulting US a US company?
Yes. Ichelon Consulting US is registered as an LLC in Dallas, Texas, and is the US practice of Ichelon Consulting Group, a healthcare-only marketing agency founded in 2018. US contracts and invoices are issued in US dollars by the US LLC.
Will I work with someone in the US?
Yes. Your account is run by our 10-person US client team in Dallas, working Central Time (CST). They lead strategy, approvals, reporting and every call. Santosh Reddy, Director, Ichelon Consulting US, leads the US practice.
Do you sign a Business Associate Agreement (BAA)?
Yes. We sign a BAA with every US client, before any work starts. It is part of our standard engagement, not an add-on.
Is your team HIPAA trained?
Yes. Our client-facing and delivery teams hold HIPAA compliance training certificates covering the Privacy Rule, the Security Rule and breach notification. Certificates are renewed every year.
How much does it cost?
Retainers start from $499/mo and are custom-scoped to your practice, locations and goals. Every engagement is Goals-Driven, and Performance-Linked Payout Models are available.
How are fees and goals set?
Retainers start from $499/mo and are custom-scoped to your practice. Every engagement is Goals-Driven: we agree a written monthly goal with you, track it live in Ichelon Agency OS and send a report every Monday. Contracts and invoices are in US dollars from the Dallas LLC.
What is a Performance-Linked Payout Model?
It is an option where part of our fee is tied to the monthly goals we agree with you in writing. The goals, how they are measured and the share of the fee linked to them are set out in your contract before work starts, and progress is visible to you in Ichelon Agency OS.
Who does the production work?
Ichelon Consulting Group is one company with 100+ team members. The US client team owns your strategy and approvals; SEO, content, design and paid-media builds are produced by our specialist production team in Gurugram, India, and reviewed by the US team before anything goes live.
More: About Ichelon Consulting US · Healthcare marketing agency USA · US case studies · US research
