Ravi Kumarraju
Sr. Leader, Head of Business — US · Ichelon Global
Dallas, TX · United StatesRavi leads Ichelon Global's US business — owning client relationships, commercial delivery, and growth for healthcare and multi-industry practices across Dallas-Fort Worth and the broader US.
About Ravi
Ravi Kumarraju is Sr. Leader and Head of Business — US at Ichelon Consulting Group's Ichelon Global practice, based at the Dallas office. His remit is the full US business — client relationships, commercial delivery, and growth for healthcare and multi-industry practices across Dallas-Fort Worth and the broader US. Where Santosh sets the direction for the US practice, Ravi is the leader clients speak to week-in, week-out; he owns delivery and commercial outcomes on every active US account.
Ravi's professional focus is commercial rigour: turning the promise of an Ichelon engagement into repeated, on-time, on-scope delivery that clients can measure and trust. That covers every operating touchpoint of a client relationship — scoping, contracting, onboarding, delivery cadence, escalations, quarterly reviews, expansion planning, and renewals. His hallmark is a straightforward operating style: if a commitment has been made to the client, it gets delivered; if a decision needs to be taken, it gets taken quickly; if something is going off-track, the client hears about it from Ravi before it becomes a problem they discover.
His experience spans business development, client management, US market operations, commercial strategy, and multi-industry marketing — with particular depth in healthcare (where Ichelon's centre of gravity sits) and adjacent professional-services categories. He has built and led client-facing teams in enterprise services engagements, and he brings that discipline to the way Ichelon runs its US book: named account leads, structured escalation paths, and quarterly business reviews that surface signal rather than status theatre.
At Ichelon, Ravi's job is to make the US client experience feel like working with a serious US-based advisory firm — with the substantive difference that the delivery pod runs out of India at India-cost economics. He coordinates directly with the India team on staffing, delivery cadence, and quality; he owns the US-hours coverage plan so clients never wait a day to get an answer; and he leads the internal reviews that catch drift before a client sees it.
He is based at Ichelon Global's Dallas office and works with clients across Dallas, Fort Worth, Frisco, McKinney, Plano, Allen, and the wider Dallas-Fort Worth metroplex — plus Ichelon's expanding US client base in Chicago, Houston, Atlanta, Cary, Naperville, Sugar Land, Edison, and Fremont.
What Ravi leads at Ichelon
US client relationships
Named-account ownership for every active US engagement. Ravi is the single accountable relationship lead — the person the client calls when they want a straight answer.
Commercial delivery
Scoping, contracting, and on-time delivery of the retainer scope. Runs the operating cadence — weeklies, monthlies, quarterlies — that keeps engagements moving and predictable.
US growth & new logos
Pipeline development for Ichelon's US practice — discovery calls, scoping conversations, and the commercial close on new-logo engagements. Works alongside Santosh on strategic accounts.
Delivery coordination India ↔ US
Owns the daily bridge between the India delivery pod and US client stakeholders — staffing, escalations, timezone coverage, and the internal quality reviews that catch issues early.
Healthcare practice — US
Ichelon's US healthcare book — aesthetic, dental, dermatology, IVF, orthopedic, plastic surgery, and multi-specialty practices. Leads engagements from scoping through quarterly review.
Multi-industry practice — US
Non-healthcare US engagements across technology, professional services, and consumer categories where Ichelon's growth-engine approach applies.
Speaking topics Ravi can address
Ravi speaks to CMO, revenue-leader, and founder audiences on the operating disciplines that separate serious agency engagements from vendor churn. Available for closed-door executive workshops, industry roundtables, and podcast interviews.
Working with Ravi
Every US engagement Ichelon takes on starts with a scoping conversation that Ravi personally runs. That conversation is a working session — not a pitch — designed to answer three questions honestly: is Ichelon the right partner for this business at this stage; what is the shape of an engagement that would move the number; and what does the first 90 days actually look like. If the answers do not add up, Ravi will say so directly. Clients tell us that is why they signed.
Ravi's operating principle for US delivery is simple: the client should never learn about a delivery problem after the fact. Ichelon's US pods operate on a structured cadence — weekly working sessions, monthly performance reviews, quarterly business reviews — with a documented escalation path that runs from account lead to Ravi to Santosh. If something needs the founders' attention, it gets it the same week.
Retainers are custom-scoped per engagement. Pricing starts from Rs 20,000/month equivalent (approx USD 250 / AUD 370) at the entry tier and expands with scope. There are no packaged tiers on the US side — the scoping call determines what fits the business, its growth stage, and the market it operates in.
Get in touch with Ravi
For US-based engagement scoping, delivery questions, or new-logo conversations — reach Ravi directly at the addresses below.
Email the US team Connect on LinkedIn Book a scoping callRelated pages
Healthcare brands ICG
has worked with.
A representative slice of the 300+ healthcare brands ICG has delivered for across India. Full client list available under NDA during a Brand and Growth Diagnostic.
