5. The ICG approach + Pharos
ICG built Pharos
so you don't have to stitch the stack yourself.
Most pharma marketing teams trying to build the omnichannel stack we just described end up with seven vendors, three half-integrated databases, and no single source of truth on HCP engagement. Pharos is the integrated platform we built to solve this.
Pharos has nine modules covering the full digital pharma stack: Scribe (medical content production with built-in UCPMP/Schedule J compliance checks), Scout (HCP database with verification + segmentation), Deploy (omnichannel campaign orchestration across WhatsApp, email, SMS, push, web), Vigil (pharmacovigilance signal detection from digital channels), RxFlow (prescription tracking integration with PharmaTrac), RouteIQ (MR routing and call planning enriched by digital engagement signals), Gate (HCP-only access control with verified registration), Signal (engagement-level analytics with the HCP engagement index), and Pulse (real-time campaign and KOL dashboards). ICG runs Pharos for mid-cap Indian pharma brands across oncology, cardiology, diabetes, rare disease, neurology, and medical devices — and the same platform powers the medical writing, scientific writing, PV, and PSUR/DSUR services our pharma practice has delivered since 2018.