What is an NPI number?
An NPI (National Provider Identifier) is a unique 10-digit number that identifies a healthcare provider in the US. It is a HIPAA standard identifier issued by the Centers for Medicare & Medicaid Services (CMS) through the National Plan and Provider Enumeration System (NPPES). Individual clinicians and healthcare organizations get separate NPIs, and the data is public in the NPI Registry.
- A 10-digit number with no built-in meaning about specialty or location.
- Type 1 for individual providers; Type 2 for organizations such as group practices.
- Issued by CMS via NPPES; required for HIPAA standard transactions such as claims.
- NPPES data is public; directories and data aggregators reuse it.
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What an NPI is
HIPAA's administrative simplification rules created the NPI as the standard identifier for providers in electronic healthcare transactions, such as claims and eligibility checks. CMS runs NPPES, the system that assigns NPIs and stores provider details. The number itself carries no information about the provider. It stays with an individual for life, even if they move states, change specialties or change employers.
There are two types. Type 1 NPIs are for individuals, such as physicians, dentists, nurse practitioners and therapists. Type 2 NPIs are for organizations, such as group practices, clinics, hospitals and some subparts of organizations. A clinician in a group practice usually has their own Type 1 NPI, and the group has a Type 2 NPI.
NPPES records include name, practice location address, mailing address, phone number and taxonomy codes that describe the provider type and specialty. Providers are responsible for keeping their NPPES record updated when these details change.
How it applies to practice marketing
- Data source for directories: many provider directories, insurers' finders and data aggregators pull from NPPES. An old address there can spread across the web.
- NAP consistency: keep the practice location, phone and name in NPPES consistent with your Google Business Profile and website.
- Taxonomy codes: accurate specialty codes help directories list providers in the right categories.
- New providers and locations: update NPPES when a clinician joins, leaves or moves, alongside your other listings.
For listings, see the physician citation sites list and Google Business Profile for doctors. Insurer directories are covered in payer empanelment marketing.
Common mistakes and limits
An NPI is an identifier, not a credential. Having one does not show that a provider is licensed, board certified or enrolled with any insurer, so it should not be presented as a qualification in marketing. Medicare and Medicaid enrollment and insurer credentialing are separate processes.
Common mistakes include practices letting NPPES addresses go stale after a move, listing a billing office as the practice location, and forgetting to update phone numbers. Because NPPES data is public, practices should also avoid putting personal home addresses or phone numbers in it when a business address is appropriate. Add an NPPES check to your onboarding and offboarding steps for clinicians, next to Google Business Profile, website bios and insurer directory updates, so provider data changes everywhere at once.
Related pages from the US team
Physician citation sites
Directories where provider data appears.
Google Business Profile for doctors
Keep listings accurate and complete.
Payer empanelment marketing
Insurer directories and marketing.
US healthcare marketing glossary
Every term, defined in plain English.
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Common questions
Who issues NPI numbers?
NPIs are issued by the Centers for Medicare & Medicaid Services (CMS) through the National Plan and Provider Enumeration System (NPPES). Providers apply online through NPPES, and there is no fee to get an NPI.
What is the difference between a Type 1 and Type 2 NPI?
A Type 1 NPI identifies an individual healthcare provider, such as a physician or therapist. A Type 2 NPI identifies an organization, such as a group practice, clinic or hospital. A clinician working in a group usually has a Type 1 NPI, and the group has a Type 2.
Is NPI information public?
Yes. Data in NPPES, such as provider name, practice location, phone number and taxonomy, is published in the public NPI Registry and can be downloaded. Directories and data companies often reuse it, so practices should keep it accurate.
Does an NPI change when a doctor moves practices?
No. An individual's NPI stays the same for life, even with changes in location, specialty or employer. The provider should update the NPPES record with the new practice address and contact details.
A note on this guide: it explains marketing practice, not legal advice. Rules on privacy, advertising and insurance change and vary by state, so confirm anything compliance-related with your own counsel.
Provider data out of date across the web?
Book a 30-minute call. We'll check how your NPI, Google and directory listings line up.