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Aesthetic Dermatology

Mumbai Aesthetic Derm Chain: 90 → 210 monthly bookings via treatment-specific engines

Bookings 90/mo → 210/mo

Anonymised Mumbai aesthetic dermatology chain · Mumbai · 120 days
Problem

The starting position

Aesthetic dermatology chain with 3 centres across Mumbai (Bandra, Andheri, Powai). Ran blended Meta campaigns across medical + aesthetic dermatology treatments. Blended CPL sat at ₹520. Bookings averaged 90/month across all 3 centres combined. Revenue was flat month-over-month for 8 months. Previous agency insisted "aesthetic dermatology just doesn't scale."

Diagnosis

The root cause

Prism Spy competitor analysis found 3 Mumbai aesthetic chains (Kaya, Oliva, Skin Lab Mumbai) were running 6-12 treatment-specific campaigns each. Meta Catalyst IQ diagnostic revealed the client's blended campaigns were competing for generic "dermatologist Mumbai" queries — where all major chains + hospitals also competed. Treatment-specific queries ("HydraFacial Bandra", "laser hair reduction Andheri") were high-intent + lower-competition.

Strategy

What ICG built

Split into 6 treatment-specific campaigns: (1) laser hair reduction (6-8 session package), (2) HydraFacial (6-month plan), (3) chemical peels, (4) injectables (Botox + fillers), (5) acne treatment, (6) hair loss (PRP + mesotherapy). Each treatment got dedicated landing page + creative + Meta lookalike from CRM data. Treatment packaging emphasised: package pricing shown upfront, real doctor credentials, before-after images REPLACED with equipment + facility photos (NMC-compliant). WhatsApp Business API for post-consultation nurture — dermatology has 30-45 day booking window.

Systems built

**ICG team on this engagement:** - Abhash Kumar — Co-Founder, Meta Ads (treatment-specific engine setup) - Raman Soni — Head of Performance Marketing (Google + Meta management) - Akanksha Tyagi — Head of Branding (treatment landing page design + package positioning) - Abhishek Kumar — Sr. Manager SEO & AIO (local SEO + GMB for 3 centres) **Platforms deployed:** - **Meta Catalyst IQ** — 6 treatment-specific attribution engines. - **Nexus CRM** — Multi-centre with treatment-package segmentation + WhatsApp BAPI. - **Content HQ** — 24 treatment-specific articles.

Results

What changed,
measurably.

Monthly bookings scaled from 90/month to 210/month (2.3x lift) across the 3 centres. Blended CPL dropped from ₹520 to ₹340 (35% reduction) despite scaling budget 60%. Best-performing individual campaign: HydraFacial 6-month package landing page — ₹280 CPL, 38% consultation conversion, 22% package-purchase conversion. Revenue lift: ₹34 lakh additional monthly revenue attributed to Meta channel by month 4.

Our previous agency told us aesthetic dermatology doesn't scale on Meta. ICG proved otherwise by splitting our campaigns by treatment — HydraFacial, laser, injectables — each with dedicated funnels. Bookings doubled in 4 months.

F
Founder
Mumbai aesthetic dermatology chain
More client stories · on video

Hear it from other ICG clients.

Dr. Samyak Dhawan
Co-Founder, Kayakalp Global · Kayakalp Global (D2C Derma)

"Scale up of organic channels and business consulting. ICG has absolute domain authority in their field."

Dr. Prerna Taneja
Founder, Clinic Eximus · Clinic Eximus · Delhi

"What Ichelon accomplished — they got all my ideas and worked over 3-4 months to create an amazing, super-customised website."

Dr. Ramanjit Singh
Dermatologist · Medanta Hospital · Gurgaon

"Working with ICG felt like working with an in-house growth team that happens to specialise in healthcare."

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