ICG Training Academy · Pillar HSE · Delivered via vetted external SMEs under ICG QA
Hospital Service Excellence — the difference NABH assessors and patients both notice.
Patient communication, waiting-area management, complaint resolution, NABH service standards — the operational hospitality that determines both patient reviews and accreditation outcomes. 3 programmes covering frontline staff, supervisors, and specialist complaint teams.
Also connected to clinic decision-makers?
Introduce them via Ichelon Partner Connect and earn a Finder's Fee
If you're connected to clinic owners, hospital marketing heads, or specialist practice founders — introduce them to us. When they sign a retainer, you earn a 15% Finder's Fee (Month 1) plus 5% Partner Share every month for as long as they stay on an Ichelon retainer. Real earnings for a real introduction.
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